Run your store like it's a thousand orders a day, because it is.
Karwan is the back office for merchants who've outgrown "it works for one order." Orders, couriers, and customers — handled in bulk, on WhatsApp, in real time.
The problem
Most tools were built for the first order. Not the ten-thousandth.
A spreadsheet and three WhatsApp groups stopped being a system around order #200.
Every courier has its own portal, its own login, its own definition of 'delivered.'
Nobody finds out a settlement is short until a customer asks where their refund is.
What Karwan does
One command center for orders, couriers, and customers.
Bulk, by default
Approve, book, and print a hundred orders as one job with a progress bar, not a hundred clicks. If it takes more than a couple seconds, it runs in the background and tells you how far along it is.
Every courier, one screen
Leopards, TCS, and PostEx booked, tracked, and reconciled from the same order list — no tab-switching between three courier portals to find out where one parcel is.
WhatsApp is the front line
Orders can arrive over WhatsApp, and customers get status updates the same way — the channel Pakistani buyers already use, not an email they'll never open.
Four store types, one queue
Shopify, WooCommerce, your own Karwan storefront, or a phone-order counter sale — every order lands in the same work queue, handled the same way.
Live, not refreshed
New orders, courier status changes, and payment settlements show up the moment they happen. No F5 habit to unlearn.
Settlements that reconcile
Courier COD payments matched against what was actually delivered, with returns and RTOs broken out — so 'did we get paid for that' has an answer.
How it works
Three steps from "order placed" to "money in."
Connect your stores
Shopify, WooCommerce, or start taking orders straight into Karwan — every channel feeds one order list.
Work the queue in bulk
Filter, select, and act on dozens of orders at once — confirm, book a courier, generate CNs — while Karwan reserves stock and keeps balances straight underneath.
Track it to delivery
Courier status flows back automatically, customers hear about it on WhatsApp, and settlements land in the reconciliation view when the courier pays out.
Ready to see Karwan on your own orders?
Send us a note and we'll walk you through Karwan with your own store connected — not a canned demo.